Frequently Asked Questions
Everything you need to know about your elite athletic gear and orders.
What is the typical shipping time for sports equipment?
Standard shipping usually takes 3-5 business days. For oversized gear like heavy bags or goal posts, delivery may take up to 7-10 business days depending on your location.
Do you offer international shipping for Astral Services products?
Yes, we ship our premium sports gear worldwide. International delivery times vary by country and typically range from 10-21 business days.
What is your return policy for worn athletic apparel?
For hygiene and safety reasons, athletic apparel must be returned in its original, unworn condition with tags attached within 30 days of purchase.
Are your products covered by a manufacturer warranty?
Most of our professional-grade equipment comes with a 1-year limited warranty covering manufacturing defects. Please check the specific product page for details.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through select financing partners at checkout.